Over the Phone Payments
Accept card payments over the phone with minimised risk of fraud
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Keep card data safe
Protect your customer’s card data by having them type in their card details on their phone, instead of reciting them out loud, whilst still on the phone with the agent. Agents no longer need to be exposed to card data when accepting payments as all card data is kept within our PCI DSS level 1 compliant environment. There are more secure ways to to take payments than with a virtual terminal.
Send payment requests
Email or SMS customers a secure payment link to a hosted payment page where they can make an online payment while remaining on the phone call.
Agents can monitor the status and assist customers until payment is made. Customers also have the option to end the phone call and make payment in their own time.
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Offer self-service options
Empower customers to resolve payments on their own, even outside of business hours, with automated phone payments. Customers are guided through the call so that they can easily make a payment using their phone.
